Financial Services Industry
In the increasingly competitive Financial Services industry, benefit from having Plexus Tech as a single authority to simplify and optimize every facet of your communications and technologies. You will stay on top of network security and federal regulations while streamlining telecom payables and line item allocations – equipping you to disrupt the industry and deliver exceptional customer experience.
With Plexus Tech, You Can:
- Achieve operational efficiencies with your Finance, Accounting, Accounts Payable, and IT teams
- Reduce expenditures through monthly invoice audits and recoveries of erroneous carrier/vendor charges (errors present on 9% of invoices*)
- Access networking expertise to drive business growth, meet federal mandates, and identify hidden security exploits
- Gain a true advocate to identify and implement necessary emerging technologies
*Source: AOTMP, global research firm
Financial Services Industry Operational Challenges
Plexus Tech's Approach To Address Them
- Confusing paperwork (e.g. change of ownership documents)
- Lack of visibility into inventory from an acquired property
Location Changes
(Addition or Divestiture) / Store Opening
- Project manage start to finish
- Provision telecom and IT services on time and on budget
- Lack of visibility into telecom assets to determine optimal portfolio mix
- Lack of resources to manage assets ordering
- Inability to sort through multitude of carriers
Portfolio Optimization / Sourcing and Procurement Sourcing & Procurement
- Optimize and centralize inventories
- Remain carrier-agnostic to ensure best rates
- Manage commissioning and deployment of assets
- Inadequate carrier and vendor support
- Lack of resources to manage outages and issues
Service and Support / Help Desk
- 24/7 U.S.-based help desk
- Reduce mean time to repair
- Project manage moves, adds, changes, and disconnects
- Erroneous carrier charges
- Inaccurate cost allocations
- Overwhelming number of invoices to process and pay
Ongoing Expense Management /
Bill Payment
- Consolidate all invoices into one
- Audit services monthly
- Pay all bills in advance to avoid rushed invoice validation
- Frequent overage fees
- Initial contract negotiation doesn’t account for future growth or contraction
- Lack of visibility into, and understanding of, telecom usage and trends
Usage Optimization / Cost Recovery
- Translate usage trends and business needs into executed services
- Prevent indiscriminate usage
- Recover billing errors
- Lack of resources for new location openings and ongoing break/fix
- Lack of resources for Point of Sale (POS) deployment
Field Services
- Deploy nationwide network of technicians to implement wiring and equipment
- Dispatch technicians and coordinate POS deployment
- Confusing government regulations
- Lack of resources to deter unknown security threats
- Aging hardware
- Unsecured data and vulnerable networks
Office as a Service
- Minimize risk through threat assessment and security patches
- Deploy new hardware with advanced security features
- Customize security solutions within budget
- Maintain compliance with regulations