New to Expense Management?
Considering an expense management partner?
A good TEM partner will automate your workflow processes, provide granular visibility and save money for your organization.
Get control, save time and money.
Technology Expense Management firms (TEMs) track and control recurring expenses associated with a communications network.
This includes everything from contracted rate reviews, dispute management support, general ledger coding, executing client invoice payments and entails all other services involved in a full 360-degree TEM Lifecycle Management program.
It’s a digital transformation.
Modern Technology Expense Management firms address expenses beyond traditional communications network expenses and include utilities and various other recurring expenses within the enterprise. A modern TEM partner employs industry best practices and simplifies daily expense management activities, including associated assets. Save more time so you and your team can concentrate on those tasks most important to you and your business.
Typical In-house Costs:
Typical In-house Costs:
A great partner has SaaS software to automate the workflows, track details, and provide service teams to support your team.
Consider typical in-house cost:
- Typical AP Invoice Processing costs: $10 to $20 per invoice
- Average Telecom Invoice Processing costs: $35 to $95 per invoice
- Average Late Fee: $15 to $45 per invoice
How does it work?
The first step is to assess the current state of your telecom spend. Simply provide us access to your invoices and give permission to communicate with vendors on your behalf. This allows us access to all needed information to evaluate the current state of your network operations and expenses.
We create an inventory of every item, identify the purpose for each, assess rate compliance, and evaluate opportunities to optimize. This inventory is a list of everything you have, everything you pay for, and every individual charge. In summary, Plexus Tech will do the following:
- Identify and research the purpose of each item. We will look for items you are paying for but not in use, and we will label all of them in a master database.
- Evaluate compliance of current rates to your contracts and recover overcharges.
- Identify opportunities to optimize current network technologies and/or rates.
Based upon our findings, we will provide a list of recommendations to eliminate unused circuits and other services, refunds you should receive for overcharges, and all other recommendations to improve network efficiency and reduce expenses. On approval by your team, we file and work disputes, monitor and report on progress, and perform any needed escalations to drive network enhancements and realize savings.
We will also automate the A/P workflow, including coding for the general ledger. This will eliminate 90-95% of A/P processing time.
All circuits, services, numbers, and charges are monitored real time providing full visibility and control to your team.
How does that differ from what we can do in-house? Why would I want to outsource this?
A great partner has SaaS software to automate the workflows, track details, and provide service teams to support your team.
- Saves approximately 90-95% of AP staff time
- Eliminates unwanted disconnects
- Reduces downtime
- One point of contact, Plexus Tech, for change and service support of any provider services
- Provides IT staff instant information that otherwise takes hours to find
Benefits of hiring Plexus Tech as your Expense Management partner:
Typical Manual Enterprise Expense Management
- Manual A/P processing (100+ hrs./mo.)
- Cursory reviews of charges
- Suspensions and unwanted disconnections
- Missing invoices
- Misapplied payments
- GL coding and chargeback errors
- Late fees
- Out of date contracts
- Little visibility of services / circuits
- No reporting of details
- Constant billing issues
- Reactive management
- Cost $15 - $92 per invoice*
Get control, save time and money.
- Mine-able database
- Instant access to detailed information, saving IT a substantial amount of time
- Automated A / P processing & coding allocation
- Automated invoice queue (tracks expected invoice receipt dates by account)
- Eliminate late fees & unwanted disconnects
- Full reconciliation
- Tier One Triage
- Real-Time discrepancy queue
- Discrepancy resolution
- Reporting statistics
- Logical repeatable process
- All vendor data (charges, circuit information, numbers, services, speeds, PICs, etc.) linked to their associated accounts
- All contracts are logged into MoT™ and assigned to their associated accounts
- Advanced notifications of contract term dates
- Guaranteed to pay for itself
- And more...
Is there a difference between TEM Partners? Absolutely.
Many TEM firms promise results, getting their customer to commit to long-term contracts, but fail in execution. We deliver consistently and have the references to back it up.
You will also be utilizing one of the most powerful and user-friendly platforms in the industry.
Our customers stay with us for a reason.
- We care and we can prove it with our client satisfaction rate and references.
- Our analysts and tech support teams are US-based, always accessible and available.
- You get a comprehensive solution and our platform (MoT™) has a new release every month.
- Access granular-level detail, enabling high visibility and control for your team.
- MoT™ (Management of Things™) supports TEM, utilities expense, waste expense, assets, cloud services, and more.
- You get objective guidance, not tied to carrier commissions. We align to your goals with no conflict of interest.
- Real guarantees, in writing.