Health Care & Senior Living Industry
Stay at the forefront of an ever-evolving industry. Plexus Tech simplifies and optimizes your networking and telecommunications while reducing cost and freeing up resources, giving you a competitive advantage to focus on providing superior patient care.
With Plexus Tech, You Can:
- Access networking expertise to navigate HIPAA regulations and unidentified security exploits
- Quickly adapt to growth and organizational changes with streamlined communications and increased resource capacities
- Gain a true advocate to identify and implement necessary emerging technologies to stay compliant and ahead of competition
- Benefit from telecom vendor and carrier accountability resulting in reliable and cost-effective communications
*Source: AOTMP, global research firm
Health Care & Senior Living Industry Operational Challenges
Plexus Tech's Approach To Address Them
- Confusing paperwork (e.g. change of ownership documents)
- Lack of visibility into inventory from an acquired property
Location Changes
(Addition or Divestiture) / Store Opening
- Project manage start to finish
- Provision telecom and IT services on time and on budget
- Lack of visibility into telecom assets to determine optimal portfolio mix
- Lack of resources to manage assets ordering
- Inability to sort through multitude of carriers
Portfolio Optimization / Sourcing and Procurement Sourcing & Procurement
- Optimize and centralize inventories
- Remain carrier-agnostic to ensure best rates
- Manage commissioning and deployment of assets
- Inadequate carrier and vendor support
- Lack of resources to manage outages and issues
Service and Support / Help Desk
- 24/7 U.S.-based help desk
- Reduce mean time to repair
- Project manage moves, adds, changes, and disconnects
- Erroneous carrier charges
- Inaccurate cost allocations
- Overwhelming number of invoices to process and pay
Ongoing Expense Management /
Bill Payment
- Consolidate all invoices into one
- Audit services monthly
- Pay all bills in advance to avoid rushed invoice validation
- Frequent overage fees
- Initial contract negotiation doesn’t account for future growth or contraction
- Lack of visibility into, and understanding of, telecom usage and trends
Usage Optimization / Cost Recovery
- Translate usage trends and business needs into executed services
- Prevent indiscriminate usage
- Recover billing errors
- Lack of resources for new location openings and ongoing break/fix
- Lack of resources for Point of Sale (POS) deployment
Field Services
- Deploy nationwide network of technicians to implement wiring and equipment
- Dispatch technicians and coordinate POS deployment
- Confusing government regulations
- Lack of resources to deter unknown security threats
- Aging hardware
- Unsecured data and vulnerable networks
Office as a Service
- Minimize risk through threat assessment and security patches
- Deploy new hardware with advanced security features
- Customize security solutions within budget
- Maintain compliance with regulations